Dedicated teams to enhance customer service

Straumann’s customers by segment

Straumann’s customers by region

There were no significant changes in our global customer base, which comprises general dentists, specialists (e.g. oral surgeons, periodontists, prosthodontists) and dental technicians/laboratories (see chart above). We serve them directly through our team of more than a thousand sales and marketing professionals worldwide, most of whom are highly trained representatives or customer service professionals. Although patients are not our immediate customers, we are deeply committed to their health, satisfaction and well-being.